I had occasion yesterday to facilitate only the second non-trivial workshop since I attended your facilitator’s course nearly 18 months ago. I followed your templates almost to the letter (music, relaxation, energizers, consulting the “owner”, etc.) and the workshop turned out to be both well received and effective. As this sort of thing involves someone like me operating well outside my comfort zone, it is a great relief to know that the process you provided us with on your course is so effective and straightforward to apply.